![]() ![]() While he initially struggled with control in his early seasons, Johnson subsequently established himself as one of the most dominant pitchers of his era, leading his league in strikeouts nine times, and in earned run average, winning percentage, and complete games four times each. He is particularly known for his overpowering fastball and devastating slider, a combination that remained effective throughout his lengthy career. Randall David Johnson (born September 10, 1963), nicknamed " The Big Unit", is an American former professional baseball pitcher who played 22 seasons in Major League Baseball (1988–2009) for six teams, primarily the Seattle Mariners and Arizona Diamondbacks.Īt 6 ft 10 in (2.08 m), Johnson was the tallest player in MLB history when he entered the league, contributing to his extremely intimidating persona and pitching style. October 4, 2009, for the San Francisco Giants ![]() Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.September 15, 1988, for the Montreal Expos.Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers insight into the differentiating factors that distinguish them from those of competitors. ![]() Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product. Presentation: Presentation conveys information from a speaker to an audience.Outside Sales: Outside sales refer to the sales of products or services by sales personnel that physically go out into the field to meet with prospective customers.One good customer service experience can change the entire perception a customer holds towards the organization. From that perspective, customer service should be included as part of an overall approach to systematic improvement. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer Service: Customer service is the provision of service to customers before, during and after a purchase.Specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job. What Skills Does a Sales Representative Need? ![]()
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